FAQs

How do I know I'm buying real snakeskin leather?

Every exotic skin we import has been cleared by U.S. Fish and Wildlife. For CITES, we have file 3-177 on file. For new customers, please feel free to run a test in our leather, Our house is known for creating unique accessories made only with real, genuine leather. We also provides you an authenticity card.

 

How safe is my personal information?

We consider the information you choose to share with us personally and confidential. All information provided by you will be treated securely in compliance with the US Federal Data Protection. For further information, please check our Private policy

 

Which shipping company will deliver my shipment?

USPS for all orders in the US 
DHL Express & USPS for all orders worldwide - Tracking number provided

Can I track my order?

We will send you an email to confirm that your order has been shipped and we will provide you with a tracking number. Any inconvenient reach us at info@gcoulee.com 

 

When can I expect to receive my order?

Handling time is 1 day. We ship same day for orders placed before 2 pm PT

 

Is there wholesale pricing for G COULEE accessories? Can I sell it at my store?

Yes, for all inquiries, regarding a retail partnership or events, please contact info@gcoulee.com 

 

Can I return my purchase if it looks different to the image on the website?

The product should be in the original condition and packaging. G COULEE grants 14-day money back guarantee on all products.

The payment will be refunded after the unused product has been received and checked.